Monday, June 2, 2008

Conflict

“Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.”


The above quote by William James I believe is very true in regards to maintaining a working relationship in a collaborative effort when conflict arises. I believe a lot of conflicts can be happily resolved if both parties are open to solving it rather than widening it.
To often I see people dig there heels in, when a little compromise can see instant results......I guess ego comes into it a lot of the time.

So in the situation where conflicting parties cannot resolve their differences, it is important that the hierarchy in place can do it for them.

In the case of our project, we are yet to have to deal with any real human conflict but in theory our protocol to solving a problem would be this:
* two parties try to solve it themselves, if it doesnt work then:
* Speak to team leader, leader gives decision and if one party still is not happy then:
* Go to our group tutor or course convener and discuss resolution...this is to be the final 'appeal' so to speak, and whatever decision comes from that is final.

But conflict may not necessarily just be among humans. We have experienced conflict amongst machine, with exports of our 3ds max model not being accepted by UT3. In regards to this conflict there may not always be a reasonable solution as machines cant reason and compromise, what it wants is exact or it wont go on. This may lead to us redoing work in different ways wasting valuable time and still not guaranteeing a result.

I think more human conflict would have arisen in our project if we were all confident in every aspect of what needed to be done and then it would have been up to our individual ideas and designs about how to do it. However as we saw a foreign path to complete this project, know one in particular seemed set in any particular idea that they would really fight for, i.e. we were all flexible in what and how we achieved our goal.

So whilst I am happy to not have had to deal with any human conflict, it may well have been a better learning experience for us all if there had been!

Refernces:
http://thinkexist.com/quotation/whenever_you-re_in_conflict_with_someone-there_is/227935.html

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